Returns & Exchanges
At HIS AND HER HAIR GOODS CO., we strive for complete satisfaction with your beauty purchase. If you are not entirely happy with your order, we offer a 30-day return window for unopened and unused products in their original packaging.
Initiate Your Request
Contact our customer support team via email with your order number and the reason for the return to receive an authorization code.
Prepare the Package
Securely pack the unused items in their original boxes, ensuring all seals are intact to comply with hygiene and safety standards.
Ship the Items
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing